Thunderclap Ink

Privacy Policy for Thunderclap Ink

Last Updated: 20/02/2025

At Thunderclap Ink (“we,” “our,” “us,” or “Thunderclap Ink”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and process any personal data you provide when using our website (www.thunderclapink.com) or purchasing our products. By using our website or services, you agree to the terms outlined in this policy.

If you are a resident of the European Economic Area (EEA), United Kingdom (UK), California, or other regions with specific privacy laws, additional disclosures may apply to you. Please see the relevant sections below.

  1. Information We Collect

We collect personal data to provide and improve our services. The types of information we collect include:

  1. Identifiers
  • Name, email address, shipping address, phone number, and other contact details.
  1. Payment Information
  • Billing details, such as credit card information (processed securely by our payment providers).
  1. Commercial Information
  • Details about products you’ve purchased, viewed, or added to your cart.
  1. Device and Usage Data
  • IP address, browser type, device information, and how you interact with our website (e.g., pages visited, time spent).
  1. Content
  • Communications with us (e.g., emails, chat messages) and any content you provide (e.g., reviews, images).
  1. How We Use Your Data

We use your personal data for the following purposes:

  • Fulfilling Orders: To process and deliver your purchases.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Improving Our Services: To analyze website usage and enhance your experience.
  • Marketing: To send you promotional emails (only with your consent).
  • Legal Compliance: To comply with applicable laws and regulations.
  1. How We Collect Your Data

We collect data in the following ways:

  • Directly from You: When you create an account, place an order, or contact us.
  • Automatically: Through cookies and tracking technologies when you visit our website.
  • From Third Parties: Such as payment processors or shipping providers.
  1. Sharing Your Data

We may share your data with:

  • Service Providers: Such as Printful (our print-on-demand partner) to fulfill orders.
  • Payment Processors: To securely process payments.
  • Legal Authorities: If required by law or to protect our rights.

We do not sell your personal data to third parties.

  1. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Order information is retained for tax and legal purposes.
  • Marketing data is retained until you unsubscribe or request deletion.
  1. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request that we delete your personal data.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at privacy@thunderclapink.com.

  1. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S. or other countries where our service providers operate. We ensure such transfers comply with applicable data protection laws.

  1. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us to have it removed.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised.

  1. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:
Email: privacy@thunderclapink.com

Additional Disclosures

  1. For EEA and UK Residents

If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR). This includes the right to:

  • Object to the processing of your data.
  • Request data portability.
  • Lodge a complaint with a supervisory authority.
  1. For California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal data we collect and how it’s used.
  • The right to opt-out of the sale of your personal data (though we do not sell data).
  • The right to request deletion of your data.
  1. For Other U.S. States

Residents of states like Colorado, Virginia, and Utah have similar rights under their respective privacy laws. Contact us to exercise these rights.